Our Reviews

From our amazing customers!

Reviews
4.9 Over 64 Reviews
google
Professional service in a very timely manner! Communicates well with customer about what is going on. We will definitely use again!
google
Kristina and Big Rick were amazing! They’re extremely timely and efficient. Very friendly and have very reasonable prices. If you need your windshield replaced definitely go here!
google
EXCELLENT work and customer service. Big Rick replaced windshields on two of our vehicles. Fast and efficient. Don't call anyone else...call Big Rick!
google
Rick and Kristina were great. Came out same day, finished quickly and were the best price in town. Definitely recommend.
google
Rick & Christine at Big Rick’s Auto Glass are great to work with! They are very reputable and take care of everything with ease from start to finish including dealing with your insurance company. And the best thing is they come to you and make it very convenient. Rick is well trained in calibrating your vehicle at completion. You can’t go wrong in choosing them to handle any of your auto glass replacement needs. I have had many issues with the big companies like Safelite so was happy when they were referred to me. I give them an A++++ grade!
google
Speedy service. Great communication A++
google
Got the job done fast on my 2015 Corolla and paid attention to detail too. I would recommend.
google
Excellent Service. Prompt & on time. Very friendly engaging in positive conversation. Would recommend to anyone.
google
Great service great people!
Highly recommend!
google
Excellent job replacing my windshield very professional and right on time
google
I recently had the pleasure of using Big Rick’s Auto Glass for a windshield repair, and I must say, the experience exceeded my expectations. The customer service was outstanding! They provided clear communication regarding the process, pricing, and scheduling. They arrived promptly and demonstrated a high level of skill during the installation. What sets Big Rick’s Auto Glass apart is their attention to detail and commitment to customer satisfaction. I highly recommend them to anyone in need of auto glass services, they are reliable and expert choice for all your auto glass needs.
google
Awesome service! Rick was quick to respond and get the job done. I plan on using them for any future auto glass needs.
google
RUN from these SCAMMERS! They quoted me what seemed like a fair "cash" price for a new windshield. They came and installed the windshield quickly and insisted that I pay with literally cash or Zelle (should have been a red flag). I paid and then the first time I rode in my car I noticed that the windshield was defective! The glass is wavy/warped which distorts the view and causes a safety issue. The glass also has no tinting and is missing the top and bottom shade bands that my old windshield had. I contacted Big Rick's to find out why the glass was inferior and was told "It's exactly the same as the one that was in it". I sent them a side by side picture of my old glass with the new glass and they recanted and said "The blue shad band is $200 more than the one we installed. We were helping you save money." I NEVER asked for help saving money and they tried to pass off this inferior product as "the same" hoping I wouldn't notice. They promised to come and swap out my windshield again for a non-defective windshield last week. Then they stopped responding and blocked my calls/texts. I will be reporting them to the State of Florida as well. AVOID THESE SCAMMERS!!!
google
Had Big Rick install new windshield on my traverse, They did a great job very pleased
google
Normally I don't give reviews.
One word for Big Rick's Auto Glass...
"Outstanding!"
These guys gave me the best price, and the service was truly outstanding.
I would recommend Big Rick's Auto Glass for your Auto Glass needs.
He's my go-to guy going forward bar none.
I have three Classic BMW's, I had Rick to give me a quote for the other two, after doing such a great job.
No one in the Bay Area gave a better price than Rick, and the service was truly again outstanding.
google
Normally I don't give reviews.
One word for Big Rick's Auto Glass...
"Outstanding!"
These guys gave me the best price, and the service was truly outstanding.
I would recommend Big Rick's Auto Glass for your Auto Glass needs.
He's my go-to guy going forward bar none.
I have three Classic BMW's, I had Rick to give me a quote for the other two, after doing such a great job.
No one in the Bay Area gave a better price than Rick, and the service was truly again outstanding.
google
Quick and comparable pricing. They even found and fixed a second area on the windshield that we didn't know about. We definitely recommend Rick and Christina!
google
Big Rick fixed our chip immediately after calling him which was very lucky because we were on a cross country road trip. Great service!
google
Just had my driver side window replaced by Big Rick's and am very happy with their friendly and exceptional service! Good folks who i would highly recommend!
google
They did an awesome job replacing my windshield and being flexible with my schedule. Highly recommend!!
google
They did an amazing job on my windshield this morning. They were on punctual and courteous
google
If you're looking for prompt, courteous, experienced, professional windshield replacement, then you need look no further than Big Rick's Auto Glass. Rick and Christina were quick in returning my phone call, explaining the process, getting a replacement windshield, and performing the windshield replacement work. It is refreshing to see local businesses that exude their level of professionalism and courtesy. The replacement work was professionally done and I would definitely go back to Big Rick’s for any future windshield repair or replacement needs.
google
Very professional and courteous! Happy with my windshield replacement. I highly recommend!
google
Excellent job! No problems with the ADAS, wipers, etc.
google
Quick and efficient! Took less than an hour and they were on time, so genuine and did great work. Will definitely be recommending their service!
google
Rick came out and repaired my car windshield, he was. flexible with my schedule and I was happy with the repairs. He did a great job. And the price was reasonable so I would highly recommend him if I ever needed anything. In the future, I would definitely give him a call.
google
What an awesome duo! Would absolutely recommend them over any glass company out there

Are you a satisfied customer and want to let other’s know?

Or do you just want to give us feedback so we can improve?

Want to become a satisfied customer?